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1
Conversation 1: May I speak with the property manager, please? - Hello, this is the property manager. How may I help you?
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2
During that horrible rainstorm last night, my roof began to leak. - What room was the leak in?
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We are on the top floor. - I will be sending someone out as soon as I can get hold of the roofer. Will you be home this morning?
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5
Yes, we will be in all morning. - Fine. If you do end up going somewhere, we can just use our pass key.
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6
Conversation 2: Good morning. I need to speak with the property manager, please. - Good morning. You are speaking to the property manager.
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7
While it was raining last night, water started leaking in from the ceiling. - Was it leaking in the bedroom?
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We are on the bottom floor. - I would like to look at the leak. Will you be home this morning?
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10
Yes, someone will be here to let you in. - Just in case you have to leave, we will just use the master key.
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11
Conversation 3: I need to talk with the property manager right away! - This is the property manager. What seems to be the problem?
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12
This morning, when we woke up, there was water pouring in from the ceiling! - Could you tell me what room had the leak?
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13
There were several rooms, but the worst leak was in the bathroom. - Could you please remind me which floor you are on?
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14
We are on the second floor, one of the middle floors. - I will be sending the assistant manager to check it out. May we look at it this morning?
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15
Actually, I have to go to school right now. - If you aren't there, we will use our master key to get in and check things out.
