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2
For the past week my cable hasn't been working. - I apologize, but the cable has been down lately.
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3
Do you know when it is going to start working again? - Give it a couple days, and it should be back on.
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4
Will I still have to pay for the cable while it's not working? - Since it's not working, I'm going to give you a credit.
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5
So I don't have to pay anything? - You won't pay anything until your cable starts working again.
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6
Okay, thank you very much for your help. - No problem. Thank you for being so understanding.
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8
I haven't been able to watch my cable for the past week. - Right now the cable isn't working.
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9
Could you tell me when it will be back on? - The cable should be running again in a couple of days.
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10
In the meantime, do I still have to pay for the cable? - We'll just give you a credit for the inconvenience.
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14
My cable has been out for the past week or so. - The cable is down right now. I am very sorry.
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16
Do I still have to pay for the cable? - We're going to give you a credit while the cable is down.
