因服务中断而要求信用补偿

因服务中断而要求信用补偿 Asking for Credit for Service Interrupted 
内容
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  • 盲听
  • 1

    Conversation 1: I am calling about my cable service. - What's the problem?

  • 2

    For the past week my cable hasn't been working. - I apologize, but the cable has been down lately.

  • 3

    Do you know when it is going to start working again? - Give it a couple days, and it should be back on.

  • 4

    Will I still have to pay for the cable while it's not working? - Since it's not working, I'm going to give you a credit.

  • 5

    So I don't have to pay anything? - You won't pay anything until your cable starts working again.

  • 6

    Okay, thank you very much for your help. - No problem. Thank you for being so understanding.

  • 7

    Conversation 2: I have a question about my cable. - What do you need?

  • 8

    I haven't been able to watch my cable for the past week. - Right now the cable isn't working.

  • 9

    Could you tell me when it will be back on? - The cable should be running again in a couple of days.

  • 10

    In the meantime, do I still have to pay for the cable? - We'll just give you a credit for the inconvenience.

  • 11

    Does that mean I won't have to pay for it? - It'll be free until it comes back on.

  • 12

    Thanks, I appreciate your help. - Thank you for all your patience.

  • 13

    Conversation 3: I have a problem with my cable. - What about it?

  • 14

    My cable has been out for the past week or so. - The cable is down right now. I am very sorry.

  • 15

    When will it be working again? - It should be back on in the next couple of days.

  • 16

    Do I still have to pay for the cable? - We're going to give you a credit while the cable is down.

  • 17

    So, I don't have to pay for it? - No, not until your cable comes back on.

  • 18

    Thanks for everything. - You're welcome, and I apologize for the inconvenience.

  • 1

    我打电话来是关于我的有线电视服务。 - 有什么问题吗?

  • 2

    在过去的一周里,我的有线电视一直不工作。 - 我很抱歉,但是最近有线电视坏了。

  • 3

    你知道它什么时候开始工作吗? - 再过几天,它就应该恢复了。

  • 4

    当有线电视坏了的时候,我还得付钱吗? - 既然它不起作用,我就给你一个信用赊欠。

  • 5

    所以我什么都不用付? - 在你的有线电视重新开始工作之前,你不会付任何钱的。

  • 6

    好的,非常感谢你的帮助。 - 没问题。谢谢你这么理解我。

  • 7

    我对我的有线电视有个问题。 - 你需要什么?

  • 8

    过去一周我一直没能看我的有线电视。 - 现在电缆坏了。

  • 9

    你能告诉我什么时候能开吗? - 过几天电缆就应该可以再通了。

  • 10

    同时,我还得付有线电视费吗? - 给您带来的不便,我们给您一点补偿。

  • 11

    那是不是意味着我不用付钱了? - 它会免费的,直到它回来。

  • 12

    谢谢,我感谢你的帮助。 - 谢谢你的耐心。

  • 13

    我的有线电视有问题。 - 它怎么了?

  • 14

    我的有线电视已经断线一周了。 - 电缆现在断了。我很抱歉。

  • 15

    什么时候能恢复工作? - 它应该会在接下来的几天内恢复。

  • 16

    我还得付有线电视费吗? - 我们会在有线电视中断期间给你一笔信用欠款。

  • 17

    所以,我不必为此付钱? - 不,直到你的有线电视恢复。

  • 18

    谢谢你所做的一切。 - 不客气,给您带来不便,我深表歉意。