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1
Conversation 1: Hi. I wanted to talk to you about the letter we received about fumigating the building. - Yes, I would be happy to help you with that. What do you need to know?
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2
Do we have to leave our apartment on the day they do it? - You will have to vacate your apartment for a 36-hour period.
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3
Will you be paying for our hotel room? - Yes, I will be paying for all the rooms. - What if I want to stay at a different hotel?
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4
I received a group rate at this hotel, but I will pay the equivalent price if you bring me a receipt.
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5
What if I stay with friends? - If you do not stay in a hotel, I will give you fifty dollars for the inconvenience.
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6
Is there anything else we have to do? - Yes, your letter also mentions what food you need to remove.
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7
Conversation 2: Good morning. I had some questions about the fumigation letter we received. - I am here to answer your questions. What do you need clarification on?
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8
Will I have to find somewhere else to go on that day? - You cannot stay in your apartment for 36 hours while it is being fumigated.
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9
Are you going to pay us for the hotel room you mentioned in your letter? - The rooms have already been reserved and paid for.
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10
If I don't like that hotel, can I stay somewhere else? - I got a great deal at this hotel, but you can choose a room of equal or less value at another hotel.
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11
I have my pets to think of and I'd rather stay with my parents. - You will be given fifty dollars for the night.
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12
What else do we need to think about? - The letter also tells you about storing and removing your food.
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13
Conversation 3: Hello. Could you help me understand a few things about the fumigation letter? - It would be my pleasure to help you. What is your question?
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14
Can I still stay in my apartment while they are doing this? - You and your pets will have to leave your apartment for 36 hours.
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15
Are you putting us up in the hotel you mentioned, or do we have to pay for it? - We will be paying for the rooms. - Do I have a choice as to what hotel I stay in?
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16
If you want to switch hotels, just bring me the receipt and I will reimburse you for the same amount of money that I would have spent on you.
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17
I think I might just go stay with my boyfriend. - If you have another place to stay, you will get fifty dollars for the night.
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18
What other safety precautions do we need to take? - The letter you received includes a checklist that tells you how to store your food.
