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Conversation 1: I am calling to find out why I didn't receive an unemployment check this week. - Did you send in your Continued Claim Form for the last period?
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I think I forgot to send it in! - You need to be very careful to send that form in every two weeks if you want to get paid.
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Can I send it in now? - You should look at your claim form and see if it has been more than fourteen days since it was due. If it hasn't been, we will still accept it.
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Can I mail it in early next time so it isn't late? - Actually, you cannot mail it in early, as it needs to reflect all of the information up to the due date.
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Conversation 2: Could you help me figure out why I am missing my unemployment check for this week? - I hope that you remembered to send in your last Continued Claim Form.
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I am pretty sure that I didn't send that claim form in. - You have to send that form in every two weeks so we that we will know what to pay you.
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Can I mail it in late? - If it is not more than fourteen days past its due date, then you may still mail it in.
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You can't mail it in early because you don't know, in advance, how much you will be working.
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Even though I was late turning in my form, will my paycheck be late? - Yes, your check will be a little late in getting to you.
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Conversation 3: I didn't receive an unemployment check this week and need to know why. - Did you mail us your last Continued Claim Form?
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I am afraid that I forgot to send it in. - We cannot pay you unless you turn that form in every two weeks.
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Is it too late to mail the Continued Claim Form in now? - It can't be more than fourteen days late for us to accept it.
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I will mail it in a little early next time to avoid this problem. - You can't possibly know in advance how much you will be working. If you mail it in too soon, we will reject it!
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Will my paycheck arrive late because I messed up on my form? - Your check will be arriving late, but the next one will come right on time.
