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1
Conversation 1: Could I speak with the manager about some problems in the pool area? - Sure, what seems to be the problem?
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2
My apartment is next to the pool, and there seems to be some really late-night partying going on out there.
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3
The hours for the pool are eight in the morning to ten at night. Is the noise that you are hearing later than that?
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4
Yes, sometimes people are in the Jacuzzi at midnight! - Did you call the night manager? - No, I didn't really know if anyone was around that late.
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7
Conversation 2: I had some concerns about the pool and Jacuzzi area and would like to speak with someone.
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8
I can help you with that. What are you having problems with? - I live right next to the pool, and late at night it is really noisy out there!
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9
There is not supposed to be anyone in the pool area after ten o'clock at night. Are you noticing people out there any later?
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11
No, I just waited until now to tell you. - I will give you the direct line to call to report this when it is happening.
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13
Conversation 3: I was wondering if I could speak to someone about some concerns of mine with the pool area.
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16
The pool is supposed to be closed after 10:00. Are you saying that people are partying later than that?
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19
You can have my personal line to call if this happens again. Do not hesitate to call. - Thank you for taking care of this for me.
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20
Thank you for bringing it to my attention. We will send reminder memos to help people remember what the rules are.
