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Conversation 1: I would like to make an appointment to discuss the problems I keep having with my apartment. - Are you having problems? This is the first I've heard of it.
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The garbage disposal doesn't work, we have rats, and the toilet is backed up. - Maybe I could get back to you in a few weeks. I am leaving on vacation this afternoon.
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These things are your responsibility, and you need to fix them immediately. - Don't tell me what to do! I'll get to it when I get around to it!
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5
If these problems are not addressed immediately, I will be contacting the health department this Friday. - I'll be right over!
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6
Conversation 2: We would like you to stop by again so we can show you some more problems that have come up with our apartment.
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I am kind of busy right now, but maybe later next week I could stop by. - We sent you an e-mail the first week we moved in, it listed the problems we found.
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What problems did you find? - The roof leaks when it rains, there is mold on the bedroom walls, and the dishwasher doesn't work.
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I don't really consider any of that to be my responsibility. You can fix those things yourself.
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10
Maintaining basic health and safety standards is your responsibility. - I am maintaining the building. You are way too picky!
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11
Unfortunately, you won't be getting a rent check unless these problems are fixed by Friday. - You wouldn't dare do that!
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Conversation 3: You really need to look at some of the problems we are having with the apartment. - That apartment never had any problems before. Are you sure the problem isn't you?
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We spoke with you the first week we moved in about things that you promised to fix. - Where do you think you have problems?
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14
There is no hot water, the bedroom has a broken window, and there are rats in the kitchen. - You know, no one else who has been in that apartment has had a problem before.
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You are obligated to maintain your building and my apartment. - I will fix these problems when I get around to it.
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16
I will be withholding my rent check this Friday unless these problems are addressed immediately. - You can't do that! It's illegal!
