致电信用卡中心

致电信用卡中心 Calling Credit Card Company 
内容
  • 英中
  • 中英
  • 盲听
  • 1

    Conversation 1: I'm calling today about a bill that I never received. - Can you tell me which credit card it was for?

  • 2

    It was for my Master Card. - You should've gotten that bill two weeks ago.

  • 3

    I haven't got it in the mail yet. - The computer is showing that all bills have been mailed.

  • 4

    What am I supposed to do about my bill then? - Maybe you should call your post office.

  • 5

    But if it's their mistake, can I get an extension on my bill payment? - Yes, but you will need to send us proof of their mistake.

  • 6

    Thank you very much for your help. - No problem. Enjoy the rest of your day.

  • 7

    Conversation 2: I haven't received my credit card bill yet. - Which credit card are you speaking of? - My Master Card.

  • 8

    We sent that bill out a couple of weeks ago. - I never got it. - Your bill was mailed already.

  • 9

    What am I going to do since I haven't received the bill? - If you haven't gotten it yet, then you should probably take that up with your post office.

  • 10

    Can I get an extension on my bill if it does happen to be the post office's fault? - If that's the case, you will need to provide proof of their mistake.

  • 11

    Thanks for everything. - Don't mention it. Call back if you have any more questions.

  • 12

    Conversation 3: I was inquiring about a bill that I never got. - Which credit card was the bill for?

  • 13

    The bill was for my Master Card. - That bill should have been mailed about two weeks ago.

  • 14

    It never came in the mail. - My computer shows that it has already been mailed.

  • 15

    I have not gotten my bill, so what should I do about that? - You should try contacting your post office.

  • 16

    If it is the post office's fault, may I have an extension on my bill? - You'll have to prove it was their error, then you can get an extension.

  • 17

    Thank you for all your help. - You are very welcome. Have a good day.

  • 1

    我今天打电话来是为了一张我从未收到的账单。 - 你能告诉我是用哪张信用卡的吗?

  • 2

    是为了我的万事达卡。 - 你应该在两周前拿到账单的。

  • 3

    我还没有收到邮件。 - 电脑显示所有的帐单都已寄出。

  • 4

    那我的账单怎么办? - 也许你应该给邮局打个电话。

  • 5

    但如果是他们的错,我能延期付款吗? - 是的,但是你需要给我们寄来他们错误的证明。

  • 6

    非常感谢你的帮助。 - 没问题。好好享受剩下的一天。

  • 7

    我还没有收到信用卡账单。 - 你说的是哪张信用卡? - 我的万事达卡。

  • 8

    我们几周前把账单寄出去了。 - 我从来没有拿到它。 - 你的账单已经寄出了。

  • 9

    既然我还没收到帐单,我该怎么办? - 如果你还没拿到,那你应该去邮局拿。

  • 10

    如果真是邮局的错,我的账单能延期吗? - 如果是这样的话,你需要提供他们错误的证据。

  • 11

    谢谢你所做的一切。 - 不用谢。如果你还有什么问题,请回电。

  • 12

    我要咨询一张从未收到的账单。 - 账单是哪张信用卡的?

  • 13

    账单是我的万事达卡。 - 那张账单应该在两周前寄出去的。

  • 14

    它从来没有收到过邮件。 - 我的电脑显示它已经寄出了。

  • 15

    我还没收到帐单,我该怎么办? - 你应该试着联系你的邮局。

  • 16

    如果是邮局的错,我的账单可以延期吗? - 你必须证明那是他们的错误,然后你可以得到一个延期。

  • 17

    谢谢你的帮助。 - 不客气,祝您今天过得愉快。