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2
Why do you think that? - There is water dripping from my ceiling. - Is it causing a flood in your apartment?
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3
No, but my carpet is getting wet. - How long has this water been dripping? - It only started leaking today.
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4
I'll have someone come down to fix it right away. - That's great. - I apologize for the inconvenience.
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5
Conversation 2: I'm calling about a problem with my apartment. - Tell me what the problem is. - There must be a leaking pipe in my ceiling.
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6
Are you sure? - There is water leaking from my ceiling. - Is the water flooding your apartment?
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7
It's not flooding, but my carpet is beginning to smell. - Has it been leaking long? - I believe it began leaking today.
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8
Someone will be right up to fix it. - I'd appreciate that. - Let me also apologize about the problem.
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9
Conversation 3: I have a problem that needs fixing immediately. - What is it? - I think that a pipe broke in my ceiling.
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11
Your apartment isn't flooded, is it? - Not yet, but my carpet is wet. - When did this all start?
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12
It just started today. - I will send a plumber up to fix it right now. - That would be fabulous. - I'm sorry about the problem.
