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Conversation 1: I would like to purchase some health insurance. - Have you ever purchased health insurance before?
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I have health insurance now, but I want to look into other choices. - Do you know if you are interested in an HMO⁽¹⁾ or a PPO⁽²⁾?
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Could you explain the difference to me? - To clarify it for you, with a PPO you pay more but you get to choose your own doctor.
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When I pay for a service, is the payment the same for a PPO or HMO? - The payments are quite a bit higher for the PPO, but you can go anywhere you like.
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How much will an HMO cost me per month? - Go to our website and fill in the questionnaire. Once we have all of your information, we can give you a quote.
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Conversation 2: I am calling to purchase health insurance. - Do you have health insurance now?
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I was on my parents' policy, but I need to start buying my own. - You can purchase an HMO or a PPO. Do you know what you want?
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I don't know what I want. - Let me explain it to you. An HMO is a little cheaper, but you can only choose certain doctors.
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When I go to the doctor, do I pay the same out-of-pocket expenses for a PPO? - The payments are a little lower for an HMO as long as you go to their doctors.
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How much will a PPO cost me per month? - We need to factor in many things. Why don't you come in, and we will have you fill out a questionnaire.
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Conversation 3: I need information on purchasing health insurance. - Is this the first time you have had health insurance?
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This is my first time buying health insurance. - You have a choice of HMO or PPO. Do you understand the difference?
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I am not sure what those are. - Just so you understand completely: An HMO is a little cheaper, but you have limited choices of which doctor you choose.
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If I need to use my insurance, are the payments the same for a PPO and HMO? - By going to the providers on the HMO list, you save money in out-of-pocket expenses.
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Can you give me a comparison between a PPO and an HMO? - We can mail you a questionnaire and when we have all of your information, we will mail you a quote.
