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Conversation 1: I was wondering if you have my test results in. - I didn't see anything out of the ordinary, but I want you to log onto our website for a printout of all of the details.
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So, basically, I am OK? - If there were any major problems, I would always notify you by phone to come in.
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What will I learn when I see the results on the website? - A description of each test is given on the site.
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What will the numbers tell me? - The website will give you a normal range and then tell you what your results are.
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Are all of my test results on that site? - Your entire test history is on the site. You can compare your results from other years.
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Conversation 2: Could you tell me my test results? - Your results are posted on the website. Just put in your password and you can see the exact numbers.
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Are you saying that all my results were normal? - We always contact you by phone to come in if there is a need for follow-up.
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How will I know what the results mean on the website? - The purpose of each test is given on the site.
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Will the numbers mean anything to me? - The website will give you your results and then tell you what the normal range is.
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Can I see all of my test results at once? - Yes, you can see every test for the past five years. You can compare them.
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Conversation 3: I think I was supposed to call for my test results today. - If you go onto our website and put in your password, you can access your test results.
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Are you saying that there weren't any problems? - I will always have you come in for a discussion if there is a major problem.
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Will I be able to read the results on the website and understand them? - Yes, if you go there, you can see what each test is about.
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How will I know what the numbers mean? - You can see your results and how they compare to the normal range.
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How can I see test results from tests I have taken before? - We put all of your test results up in the same place. Just check the dates for what you need.
