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Conversation 1: I have a doctor's appointment scheduled with Dr. Smith, and I need to change it.
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I see your appointment. What day would you like to switch to? - I would like to switch it to next Friday.
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What time would you like? - I would like to come in at 10:00 in the morning. - Fine, I will pencil that in right now. We will see you then.
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Conversation 2: I scheduled an appointment with Dr. Smith, and I can't make it on that day. - What day was your appointment on?
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It was for 10:00 in the morning. - I am looking at your appointment right now. What day would you prefer?
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I want to come in at 2:00 in the afternoon. - I am writing you down for that time. We look forward to seeing you.
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Conversation 3: Good morning, I made an appointment with Dr. Smith, but I have to change it.
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When you made your appointment, what day did you choose? - My appointment was on Wednesday.
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I would prefer three o'clock in the afternoon. - I will put you down for that time. Thank you for calling to reschedule.
