DVD碟片换货

DVD碟片换货 Exchanging a DVD 
内容
  • 英中
  • 中英
  • 盲听
  • 1

    Conversation 1: Excuse me. Can you help me? - Certainly. What can I do for you?

  • 2

    May I exchanged an opened DVD? - Certainly, as long as you have your receipt.

  • 3

    Here you are. - I'm sorry, but you're only allowed to return items within 30 days.

  • 4

    Is there any way I can exchange it? - I'm afraid not.

  • 5

    I am not coming here anymore. - I'm sorry, but please don't blame me.

  • 6

    Conversation 2: Pardon me. May I ask you a question? - Of course. How can I help you?

  • 7

    I opened this DVD. Can I still return it? - No problem. May I have your receipt?

  • 8

    Here you go. - Oh, it looks like you bought this more than 30 days ago.

  • 9

    Can't you bend the rules just a little bit? - I'm sorry.

  • 10

    You just lost yourself another customer. - Don't get mad at me, please. I don't make the rules.

  • 11

    Conversation 3: Can you help me, please? - No problem. What is your question?

  • 12

    Is it possible to return an opened DVD? - Sure, as long as you have your receipt.

  • 13

    Here you go. - I'm sorry. You can't return something you bought more than 30 days ago.

  • 14

    Yes, but this is only day 32. Isn't that okay? - I'm sorry, but rules are rules.

  • 15

    Well, this is ridiculous. I won't shop here anymore. - Well, if I was the boss, the rules might be different.

  • 16

    Conversation 4: Can you give me a little help, please? - That's what I'm here for.

  • 17

    Can I return this DVD even though I already opened it? - That won't be a problem if you have your receipt.

  • 18

    It's right here in my wallet. - Oh, the date on the receipt says that you bought it too long ago to return it.

  • 19

    But aren't there any exceptions? - If I make an exception for you, I have to do it for everyone.

  • 20

    How do you expect to keep loyal customers? - I wish I could help you, but I didn't make the rules.

  • 21

    Conversation 5: Would you help me, please? - It would be my pleasure.

  • 22

    I want to return this opened DVD. Is that possible? - No problem at all. Do you have your receipt?

  • 23

    Let me dig it out of my wallet. - I'm sorry. You can't return something more than 30 days old.

  • 24

    There must be some way around this. - I'm sorry, but I have to tell everyone the same thing no.

  • 25

    That's the dumbest rule I ever heard of. - Maybe the rules will change if we lose all our customers.

  • 1

    对不起,你能帮我吗? - 当然,有什么事吗?

  • 2

    我可以换一张打开过的DVD吗? - 当然可以,只要你有收据。

  • 3

    给你。 - 对不起,您只能在30天内退换货。

  • 4

    有什么办法可以换吗? - 恐怕不行。

  • 5

    我再也不来这里了。 - 对不起,但请不要怪我。

  • 6

    请原谅,我可以问你个问题吗? - 当然,我能帮你什么?

  • 7

    我打开了这张DVD,我还能退吗? - 没问题,能给我你的收据吗?

  • 8

    给你。 - 哦,看起来你30多天前买的。

  • 9

    你不能稍微改变一下规则吗? - 我很抱歉。

  • 10

    你又失去了一个顾客。 - 请别生我的气,规则不是我定的。

  • 11

    你能帮帮我吗? - 没问题,你有什么问题?

  • 12

    是否可以退回打开过的DVD? - 当然,只要你有收据。

  • 13

    给你。 - 我很抱歉,你不能退回30多天前买的东西。

  • 14

    是的,但这只是第32天,可以吗? - 对不起,规则就是规则。

  • 15

    好吧,这太荒谬了,我不会再在这里购物了。 - 好吧,如果我是老板,规则可能会不同。

  • 16

    你能帮我一点忙吗? - 这就是我来这里的目的。

  • 17

    虽然我已经打开了这张DVD,我还能退它吗? - 如果你有收据就没问题了。

  • 18

    就在我钱包里。 - 哦,收据上的日期表明你买的太久了,不能退了。

  • 19

    但是没有例外吗? - 如果我为你破例,我必须为每个人破例。

  • 20

    你希望如何留住忠诚的客户。 - 我希望我能帮助你,但我没有制定规则。

  • 21

    你能帮帮我吗? - 这将是我的荣幸。

  • 22

    我想归还这张打开过的DVD,有可能吗? - 没问题,你有收据吗?

  • 23

    让我从钱包里掏出来。 - 我很抱歉,你不能归还超过30天的东西。

  • 24

    一定有办法的。 - 我很抱歉,但我必须告诉大家同样的情况都是不行。

  • 25

    这是我听过的最愚蠢的规则。 - 如果我们失去了所有的顾客,规则也许会改变。