[00:00.00]I'm calling to cancel a reservation
[00:02.50]I made earlier in the week.
[00:03.52]To cancel your reservation,
[00:05.41]I need your name, phone number,
[00:06.70]and date of trip, please.
[00:08.21]Rudy Randolph, 818-555-1234.
[00:13.67]My reservation begins
[00:15.90]on the second Monday of April.
[00:16.99]I see your reservation on my computer.
[00:19.60]Let me just cancel it, and you'll be all set!
[00:22.16]Thanks. I'll call again
[00:23.65]when things get better at home.
[00:25.80]You're welcome.
[00:26.10]I need to cancel my reservation.
[00:27.95]I have personal matters that need fixing.
[00:29.95]That's not a problem.
[00:31.23]Just give me your name,
[00:32.38]phone number, and date of visit.
[00:34.50]Rudy Randolph, 818-555-1234,
[00:38.86]April 9 through 15.
[00:40.69]I see your info here on the screen.
[00:43.70]I'll hit just one button, sir,
[00:45.16]and you're cancelled.
[00:46.18]Thank you. I'm glad
[00:47.45]that wasn't too much of a bother.
[00:48.95]It's a pleasure.
[00:49.81]I made a reservation earlier this week,
[00:53.10]but I have to cancel it.
[00:54.54]No problem, sir. Just tell me your name,
[00:57.14]phone number, and date of reservation.
[00:59.30]Great! I'm Rudy Randolph, 818-555-1234,
[01:04.28]and my reservation was for April 9 to 15.
[01:07.28]Sir, let me hit the delete button,
[01:10.36]and your reservation will be cancelled.
[01:12.48]That was nice and fast. Thanks.
[01:14.38]Not at all.
[01:15.24]I hate to do this,
[01:18.16]but I've got to cancel a reservation
[01:20.22]I made earlier this week.
[01:21.67]All I need is your name, phone,
[01:23.69]and reservation date.
[01:25.26]My name is Rudy Randolph.
[01:26.78]I'm at 818-555-1234.
[01:30.89]The reservation was for April 9.
[01:33.52]Randolph, Rudy. Let me hit one button,
[01:37.50]sir, and now your reservation is cancelled.
[01:39.86]Thank you.
[01:41.40]I'll make another reservation
[01:42.29]as soon as I can.
[01:43.64]It's been my pleasure to help you.
[01:45.89]My wife is sick,
[01:48.20]so I have to cancel a reservation I made.
[01:50.61]If you'll just give me your name, phone,
[01:52.44]and date of visit,
[01:53.79]I can cancel your reservation.
[01:55.40]I'm Rudy Randolph at 818-555-1234,
[02:00.17]April ninth to the fifteenth.
[02:02.35]Mr. Randolph. Okay, one second, sir,
[02:06.51]and there you go.
[02:08.28]Your reservation is now cancelled.
[02:10.67]I wish everything in life
[02:11.67]was so simple, thank you.
[02:13.88]Not a problem, sir.
[02:15.44]Please remember us in the future.
