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3
That's absolutely wrong! I was out exploring the city Monday night. - Okay, let me see what I can do for you.
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4
Thank you. I didn't think it would be this simple. - I can take the $10 off your bill, but I need to charge you $2 for the service.
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5
Are you serious? I have to pay $2 for a movie I never watched? - Unfortunately, sir, it's how the computer is programmed.
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6
This is outrageous! I'm never coming back to this hotel again! - I'm sorry, sir. Perhaps you'd like to write a letter to headquarters.
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9
That is absolutely incorrect! I was out on the town Monday night. - Okay, sir, bear with me a moment.
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12
You can't be serious. You're making me pay $2 for a movie I never watched? - I feel your pain, sir.
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13
Absolutely unbelievable! You people should be ashamed of yourselves. - I agree with you, sir, but all I do is work here.
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19
Am I in the Twilight Zone? You're charging me for a movie I never saw? - Please don't blame me, sir. Blame the computer programmer.
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20
This is highway robbery. I've got a good mind to call the police! - If it makes you feel any better, other guests feel the same way.
