对账单有异议1

对账单有异议 Disputing the Bill 1 
内容
  • 英中
  • 中英
  • 盲听
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    Conversation 1: My amenities bill says that I owe $10 for a movie, but I never ordered one.

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    Let's see. It says that you were charged Monday at 9:00 p.m. for the movie "Titanic."

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    That's absolutely wrong! I was out exploring the city Monday night. - Okay, let me see what I can do for you.

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    Thank you. I didn't think it would be this simple. - I can take the $10 off your bill, but I need to charge you $2 for the service.

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    Are you serious? I have to pay $2 for a movie I never watched? - Unfortunately, sir, it's how the computer is programmed.

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    This is outrageous! I'm never coming back to this hotel again! - I'm sorry, sir. Perhaps you'd like to write a letter to headquarters.

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    Conversation 2: I just discovered that I owe $10 for a movie that I never ordered.

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    Let me check, sir. You were charged for watching "Titanic" Monday night.

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    That is absolutely incorrect! I was out on the town Monday night. - Okay, sir, bear with me a moment.

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    Thank you for taking my word over the computer's word.

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    One slight problem, sir. I need to charge you $2 to remove this error from your file.

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    You can't be serious. You're making me pay $2 for a movie I never watched? - I feel your pain, sir.

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    Absolutely unbelievable! You people should be ashamed of yourselves. - I agree with you, sir, but all I do is work here.

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    Conversation 3: You guys are charging me $10 for a movie that I never ordered or saw.

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    Let's see, sir. According to your file, you watched "Titanic" Monday evening.

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    The wrong information is in my file. I was at a concert Monday night.

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    Well, your word overrules the file, sir. One moment, please. - I knew you'd see it my way.

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    Sir, I deleted the $10, but I had to add a $2 service charge to your bill.

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    Am I in the Twilight Zone? You're charging me for a movie I never saw? - Please don't blame me, sir. Blame the computer programmer.

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    This is highway robbery. I've got a good mind to call the police! - If it makes you feel any better, other guests feel the same way.

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    我的便利设施账单上说我欠10美元一部电影,但我从未订过。

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    让我们看看。上面说你周一晚上9点被收费观看了电影《泰坦尼克号》。

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    那是完全错误的!星期一晚上我在外面探索这个城市。 - 好吧,让我看看我能为你做什么。

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    非常感谢。我没想到会这么简单。 - 我可以从你的账单上扣除10美元,但我需要向你收取2美元的服务费。

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    你是认真的吗?我要花2美元买一部我从没看过的电影? - 不幸的是,先生,这是电脑系统里规定的。

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    这太离谱了!我再也不来这酒店了!-对不起,先生。也许你想给总部写封信。

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    我刚发现我欠了10美元买了一部我从没订过的电影。

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    让我查一下,先生。你周一晚上看了《泰坦尼克号》被记账了。

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    这是绝对错误的!星期一晚上我在城里。 - 好的,先生,请稍等。

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    谢谢你采信了我的话,而非电脑查询结果。

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    一个小问题,先生。我需要向你收取2美元手续费从你的文件中删除这个错误。

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    你不可能是认真的。你要我花2美元买一部我从没看过的电影? - 我能感觉到你的痛苦,先生。

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    绝对难以置信!你们应该为自己感到羞耻。 - 我同意你的看法,先生,但我所做的就是在这里工作。

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    你们要收我10美元,因为我从来没订过或看过一部电影。

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    我看看,先生。根据你的档案,你周一晚上看了《泰坦尼克号》。

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    我的档案里有错误的信息。我星期一晚上去听音乐会了。

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    你的话推翻了电脑数据,先生。请稍等。 - 我就知道你会采信我的话。

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    先生,我删除了10美元,但我不得不在您的账单上加上2美元的服务费。

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    我在暮色地带吗?你要为一部我从没看过的电影向我收费? - 请不要怪我,先生。怪电脑程序。

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    这是高速公路抢劫。我很想报警! - 如果这能让你感觉好些,其他客人也会有同样的感觉。

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