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Conversation 1: I'd like to reserve a hotel room. - That should be no problem. May I have your full name, please?
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My name is John Sandals. - Hello, Mr. Sandals. My name is Michelle. What days do you need that reservation, sir?
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I'm planning to visit New York from Friday, April 14 until Monday, April 17. - Our room rates recently went up. Is that okay with you, Mr. Sandals?
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That price is perfectly acceptable. - Wonderful! Do you prefer a smoking or nonsmoking room?
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Certainly. My phone number is 626-555-1739. - Thank you, Mr. Sandals. We look forward to seeing you in New York!
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Conversation 2: Hi there, I want to reserve a hotel room. - No problem at all. Could I have your full name, please?
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Sure, John Sandals. - Hi, Mr. Sandals. I'm Michelle, at your service. When do you need the room?
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My plans are to be there April 14th to the 17th. - We have new room rates, sir. Will that be acceptable to you?
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It depends on the price, of course. What is it? - It's $308 a night. - I have no problem with that.
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Great! Would you prefer smoking or nonsmoking? - Definitely nonsmoking. I can't handle that smell.
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Of course! It's area code 626-555-1739. - Thank you so much, Mr. Sandals. We look forward to seeing you!
