退货3

退收音机 Returning a Radio 3 
内容
  • 英中
  • 中英
  • 盲听
  • 1

    Conversation 1: Can I return this radio, please? - Sure. Do you have your receipt? - I misplaced it somewhere.

  • 2

    Unfortunately, I cannot give you a refund without it. - But I bought it right here just yesterday.

  • 3

    I'm sorry, but there are no exceptions. - Someone must be able to help me.

  • 4

    Someone in customer service might be able to help you. - Yes, if anyone can help me, it's customer service. - Just take the escalator upstairs.

  • 5

    Conversation 2: I don't want to keep this radio. - No problem. May I have your receipt, please? - Sorry. I could not find it.

  • 6

    We can't give you a refund without a receipt. - You know, I bought it at 3 p.m. yesterday.

  • 7

    I wish I could help you, but it's store policy. - Every rule has an exception.

  • 8

    Perhaps if you try customer service. - Yes, they might be able to help me. - They're upstairs. Good luck!

  • 9

    Conversation 3: I'm returning this radio. - Certainly. Can I see your receipt, please? - I looked everywhere, but I couldn't find it anywhere.

  • 10

    I'm sorry, but you can't return the radio without your receipt. - Even though I just bought it yesterday?

  • 11

    Are you sure that you looked everywhere for the receipt? - I looked everywhere, twice!

  • 12

    Well, customer service is right upstairs. Maybe they can help. - Great! I'll take the escalator. - If they can't help you, nobody can.

  • 1

    我能把这台收音机退货吗? - 当然,你有收据吗? - 我把它放丢了。

  • 2

    很遗憾,没有它我不能给你退款。 - 但我昨天就在这里买的。

  • 3

    对不起,但是没有例外。 - 一定有人能帮我。

  • 4

    客户服务部的人也许能帮你。 - 是的,如果有人能帮我的话,那就是客服。 - 乘自动扶梯上楼。

  • 5

    我不想留这台收音机了。 - 没问题,请给我您的收据好吗? - 对不起的,我找不到了。

  • 6

    没有收据我们不能退款。 - 你知道,我昨天下午3点才买的。

  • 7

    我希望我能帮你,但这是商店的规定。 - 每一条规则都有例外。

  • 8

    也许你可以试试客服部。 - 是的,他们也许能帮助我。 - 他们在楼上,祝你好运!

  • 9

    我把这台收音机退给你。 - 当然,我能看看你的收据吗? - 我到处找,但到处都找不到。

  • 10

    对不起,没有收据你不能退收音机。 - 即使我昨天刚买的也不行?

  • 11

    你确定你到处找收据了吗? - 我到处找了两遍!

  • 12

    客服就在楼上,也许他们能帮上忙。 - 太好了!我要乘自动扶梯。 - 如果他们帮不了你,谁也帮不了。

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