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Conversation 1: Can I return this radio, please? - Sure. Do you have your receipt? - I misplaced it somewhere.
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Unfortunately, I cannot give you a refund without it. - But I bought it right here just yesterday.
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Someone in customer service might be able to help you. - Yes, if anyone can help me, it's customer service. - Just take the escalator upstairs.
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Conversation 2: I don't want to keep this radio. - No problem. May I have your receipt, please? - Sorry. I could not find it.
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Perhaps if you try customer service. - Yes, they might be able to help me. - They're upstairs. Good luck!
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Conversation 3: I'm returning this radio. - Certainly. Can I see your receipt, please? - I looked everywhere, but I couldn't find it anywhere.
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I'm sorry, but you can't return the radio without your receipt. - Even though I just bought it yesterday?
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Well, customer service is right upstairs. Maybe they can help. - Great! I'll take the escalator. - If they can't help you, nobody can.
